Guides

How to get things done in Jira Cloud, Jira Service Management and Confluence, starting with what they do on their own. Every guide checks its claims against Atlassian’s own pages and says when an app is not needed.

We make apps for some of these jobs, and each guide says so where it mentions one. Longer studies are under Research.

Our app for this: Issue Templates & Create Defaults for Jira. Each guide says plainly when Jira on its own is enough.

• Jira issue templates in Jira Cloud: what Jira does on its own, and when an app helps
  Start here. What a default description, Automation, cloning and request types do instead of issue templates, and where each stops.
• Jira templates with sub-tasks
  The same sub-tasks or stories under every epic or work item: cloning, Automation rules, and where each stops.
• Jira epic template with stories and sub-tasks
  A new epic that starts with the same breakdown every time: an Automation rule, what each run costs in steps, and three child lists to copy.
• Add the same sub-tasks to an existing Jira work item
  By hand, with a manually triggered rule, on a schedule, and with an app. Four sub-task sets to copy.
• Jira default description: a description template for each work type
  The team-managed setting, the company-managed workaround, an Automation rule, and templates to copy.
• Jira employee onboarding template with sub-tasks
  The same steps for every new starter: a template work item to clone, an Automation rule, Atlassian’s onboarding template, and three lists to copy.

Our app for this: Recurring Requests & Templates for Jira Service Management. Each guide says plainly when Jira on its own is enough.

• Request templates in Jira Service Management
  The same good start for every request: request type templates, help text, preset values, forms, and four request types to copy.
• Recurring tickets in JSM after Automation step billing
  What a recurring ticket costs in Automation steps from 3 December 2026, cheaper recipes, and a calculator.

Our app for this: Mermaid Diagrams & Gantt.

• Moving a diagram from another Mermaid app
  Copy a diagram from another Mermaid app for Confluence, a Markdown file or an AI chat, and paste it in.

Free, no sign-up. They work without any app.

• Jira issue template generator
  Builds a bug, story, task, incident, spike or epic template in your team’s style. Runs in the browser; nothing is sent.
• Jira bug report template
  A bug report template for Jira: steps to reproduce, expected and actual result, environment and a short checklist. Copy it formatted for Jira, or as Markdown.
• Jira user story template
  A user story template for Jira: As a / I want / so that, Given / When / Then acceptance criteria and a definition of done. Copy it formatted for Jira, or as Markdown.
• Jira task template
  A task template for Jira: what needs doing, why, notes, risks and a done-when checklist. Copy it formatted for Jira, or as Markdown.
• Jira epic template
  An epic template for Jira: goal, problem, scope in and out, success measure, milestones and risks. Copy it formatted for Jira, or as Markdown.
• Jira spike template
  A spike template for Jira: the question, a timebox, why it matters, the expected output and a done-when checklist. Copy it formatted for Jira, or as Markdown.
• Jira incident template
  An incident template for Jira: impact, start time, current status, timeline, workaround and a follow-up checklist. Copy it formatted for Jira, or as Markdown.